Download Synergy’s Video Express software onto your computer by going to. To Download a Game: Open the Video Express software. Lick “New Download” on the far left, in the light blue, in the Downloads section. Double check the season is correct, use the drop down to change it if necessary.
First, begin by creating your edit in the Synergy Editor. 
Then, when the edit is finished, click 'Send', then 'To Local (Entire Edit/Selection). Next, select the location you would like the edit exported to.
After sending the clips to your local machine, go to your computer's Documents folder, then select Video Express, and you will see the clips from the edit in the folder. After locating these clips, you will then be able to upload them into your FastScout reports. Did you find it helpful?
What are the hours for customer service and technical support? Synergy Technical Support is available 24/7, 365. Who uses Synergy? Synergy is a team-based service used by every NBA D-League, NCAA Division 1 and Division 2 men’s and women’s basketball programs, 95% of NAIA men’s and women’s basketball programs, the 14 National Olympic Teams including the U.S. Olympic Team as well as hundreds of International Professional Teams, NBA.com, the NCAA Tournament Selection Committee, EA Sports, ESPN, NBA TV, Turner Sports and many other media outlets. Does Synergy log games for Division II, Division III and NAIA?
We log over 50,000 games per year. Does Synergy work on both Mac and PC computers? Yes, Synergy is fully compatible on both Mac and PC systems. That means teams don’t have to purchase new computers to use Synergy. Team staff members can also use a mixture of PC and Mac computers and seamlessly integrate their Synergy work.
Can I use Synergy on my iPad or other portable device? Yes, a Synergy app is available for the iPad and iPad mini in the App Store (iTunes). How quickly does Synergy turn games around? • College Games Raw game video is available immediately upon the completion of the game (TV) or upload completion (non-TV). Synergy breakdown and analytics appear on the website 12-24 hours after the game ends (TV) or from when game is uploaded to Synergy (non-TV). 
• NBA Games Available within 45 minutes of the completion of the game. • WNBA/NBA D-League Games Raw game video is available immediately upon the completion of the game (TV) or upload completion (non-TV).
Synergy breakdown and analytics appear on the website 12-24 hours from when the game ends (TV) or from when game is uploaded to Synergy (non-TV). • International Games Televised games are available 45 minutes after the conclusion of the game, non-televised games are available 12-24 hours after the game is uploaded to Synergy. How accurate is Synergy’s data?